SH
Shaniel H
1 reviews | Active since Jan 2016
03 May 2019, 15:48
Worse experience with bank and complaints department
Been waiting for more than 2 month for credit card to be delivered. I didnt even apply for it was offered to me to try to have me switch from my bank to fnb worse part is the different departments dont know what they doing they all give different wrong information the complaints department is worse they don't resolve the issue they just apologize worse experience with a bank.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 May 2019, 16:29Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply03 May 2019, 16:29
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)