NO
Nicole O

1 reviews | Active since Oct 2020

27 Jun 2024, 12:42

Worse Ever Experience FNB

2 complaints logged within a space of 2 days and no response received. This after disgusting customer experience received from speaking to 15+ consultants via an useless secure chat line and telephonically while in all the times I have just been passed around to one after the each having to call from my side to contact numbers they provide me!!! They seem to just sit with a telephone list to provide you with and shrug you off with empty promises. Out of the ones that was suppose to call back not one single call back then I need to use my airtime again to follow up. What sort of people are you guys employing??? No knowledge, no efficency and no regard for a customer. Pathetic banking service I ever received from any company. They don't even provide feedback on any outcome of application you sit around and wait like a fool, what is the use of the Fnb banking app? I must hear things like "I'm in a meeting" what the hell..

0
Replies (0)