Worse customer service ever!!!

<p>FNB Yeoville branch is the worst bank of all with staff who are unwilling and unable to assist with basic queries. Little or no product knowledge. 1 hour is the minimum time if you need to get services like bank statements. Never visiting the branch ever again!!!!! What a waste of time </p> <p>this is on the 27th May 2016. Where the scanner seems not to function then the consultants go behind somewhere for 20 mins or more to scan documents!!!!This is unacceptable! The manager not keen to assist. Could the staff here be trained on customer care service!!</p>