1 reviews | Active since Dec 2016
Worse bank by far when it comes to service
<p>Fnb, has got to be one of those banks that promise you the best Doritos chip to only get sand paper! Y am I even banking with them? Y are people even still banking with them. ? I am a premium banker, who pays all the ridiculous fees for the ****piest service. 2hrs on a quiet day for a one month bank statement. This is in the empangeni branch! No apology after that -nothing. Same with the Richards bay branch. Can somebody please let me in as to which is the best bank to be in in 2017?</p>
Good day Ms. nothile-mhlongo
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. nothile-mhlongo
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***