BS
Brian S

1 reviews | Active since Sept 2014

12 Oct 2016, 09:27

World class incompetence proudly brought to you by FNB!

<p>I was supposed to have forex in my account yesterday but FNB decided to play games and hold it back.</p> <p>Today they send me a message that I must clear the funds, I phone and after being on hold for 10 minutes (this is super efficient FNB we are talking about) I get told that they cant process the transaction as they dont have rates and that they have no idea what is going on.</p> <p>I asked when it will be resolved and as to be expected from this bunch of amateurs they have no clue!</p> <p>So now I have to sit and wait for the next 6ooo years until FNB gets its act together.</p> <p>I sent mails to the forex lot but in true FNB fashion they simply ignore it, I mean why would they care about their customers, FNBs motto is "ïf you dont like our arrogant, rude, *********** and pathetic service then get lost and go elsewhere"</p> <p>Without a shadow of doubt FNB is the worlds worst bank and they are very proud of it and every day they get more *********** and useless!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2016, 10:07
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)