1 reviews | Active since Jan 2018
Working with ********** company BASEBONE (PTY) LTD
When querying my supposed itemised billing for the ********** Basebone sucscription service that managed to creep into my phone billing account with FNB I am yet to get a response after a week of queries. Highly frustrating and will soon take this to more social media if this isn't resolved and my money isn't refunded!!
Hello Andrew Leisegang,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
Regards,
Hello Peter Team
Hello Andrew Leisegang,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
Regards,
Hello Peter Team