Won't stop debit order
I have verbally cancelled my gym contract with Body Flo last year in November. Every month they still deduct R99 pm and I am not able to stop this debit order and neither is FNB. I don't understand how a GYM has more say over my account than my own bank. It's pathetic how they aid in Body Flo "*****ing" R99 pm for almost a year now.
Good day Lelani van Rooyen
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Lelani van Rooyen
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)