Won’t return phone calls, nor reply to emails sent.

It’s a pity I have to come back here to provide another complaint and extremely poor review of the lack of service I’m receiving from FRB debt review centre! After my last complaint on Hello Peter in December, I received a swift response and action on the matter concerned, which was great despite the fact that resolution on said matter was so long overdue. However, I have had questions pertaining to same matter which I have emailed multiple times requesting a call back from ‘Team Leader’ Kareshini, which I have yet to receive. I have left messages for Kareshini via Sifiso in the FRB debt review call centre and still, no phone call from Kareshini nor a response to my emails answering my real and valid questions. What is wrong with you people????