Wonderful service

Good afternoon FNB, recently opened a new account yesterday at your Woodlands Branch where I received remarkable great service from two of the employees namely the manager (which name I did not get but she was a wonderful experienced banker in my eyes). The second great person who had helped me though all the admin and explanations of the Accounts was Jade, she assisted me till the end, online banking, APP the different accounts and their benefits. This was for me truly amazing and placed my mind in a place that I see a long-term relationship.

I told Jade that I will take the liberty of messaging Head Depart/ Social media regarding her wonderful service she had provided. I have convinced my friend that went with me yesterday and some other one’s that FNB is the place to be. We went this morning also to the Menlyn Park branch (the big mall) where another great consultant had assisted my friend that went with me yesterday to move his account to FNB as well. This wonderful lady’s name was Betty, she had assisted me after I have considered getting a credit card yesterday with the process and set to deliver my credit card to woodlands branch when it is ready. For this I really want to say thank you, and making my switch from the other bank that I banked with for 7 years’ worth. I hope that these employees get some recognition.

Kind regards