Wonderful FNB experience

I had a problem with ordering a card due to my current card having the wrong name, now I couldn’t get onto my banking app to order the card from there because I had forgotten my password and couldn’t reset it online because the website was saying it’s currently down. I then called the bank to try get assistance, but after being transferred 3 times, I finally spoke to a gentleman named Minenhle. The level of assistance I got from this guy was beyond exceptional, my girlfriend even woke up and was shocked as to how helpful this guy was.. I’ve had my share of bad service over the phone in the past months, but speaking to Minenhle today has brought back my hope that there are still people on the other side of the line who love what they do and this shows with the level of help they offer… If by chance you see this Minenhle, Thank you for making my day Chief ????