1 reviews | Active since Nov 2011
Without ANY notice my account got suspended
I am sad to say that FNB highly disappointed me this weekend. I have never been this embarrassed by any company before. <br> <br> Without any notice or heads up, a courtesy email/phone call they just suspended my bank account till i update it. <br> <br> Where the hell do people get the audacity to take a basic right like this away from me. I don't ever stock food in my fridge (being a bachelor and all), i eat out every day, to my dismay i tried paying for my meal on Sunday and all my cards were frozen. I was highly embarrassed that i could not pay for my meal. I had to drive to my friends house to pick him up to pay for my food. <br> <br> This has left a bad taste in my mouth. I am so hacked off i'm busy looking to take my services to a bank that won't every put their clients through that humiliation. No amount of apologies from FNB will fix this. I will tell this to every single person that asks about FNB. I won't be loyal to a bank that has no respect for its clients.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883271.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883271.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
