Hellopeter
Share Your Experience
CM
CONSTANCE M

1 reviews | Active since Apr 2015

11 Sept 2018, 17:06

WITHOUT A TRACE OF MY MONEY

I have been dessapointed by FNB bank. Made a forex transaction on the 3rd of September 2018. Been phoning the bank since then but they haven't been of assistance. My money has vanished without a trace. All the consultants tell me their own versions or theories. The funds have been removed from my account. My recipient has not received the funds either. Day light ******* from a financial institution. I want my money back FNB bank. Please reverse my funds. I will use reliable institutions.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2018, 09:09
Official

Good Day Constance,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

CM
CONSTANCE M's update12 Sept 2018, 12:31
Reviewer Update
FIRST NATIONAL BANK YOU CAN DO YOUR INVESTIGATIONS but while you are at it please kindly reverse back my money into my account. All I need to know is WHERE IS MY MONEY RIGHT NOW. IT'S NOT IN MY ACCONT. Please reverse back my money I will go to other banks. We have more banks here in this country. One of your consultants even **** and said that the funds are currently at Lloyds Banks in the UK. I am so tired of your lies especially from a financially institution. How are we supposed to trust you with our MONEY FNB. Please pay back my money