EL
Elrese L

1 reviews | Active since Oct 2012

06 May 2026, 09:45

Wish I could give -5

wish I could give -5. I’m extremely disappointed with this bank’s ongoing fee practices. Over time, I’ve noticed a steady increase in monthly charges along with additional fees that feel excessive and, in many cases, unnecessary. There is little to no transparency around these increases, and it often feels like customers are being penalized without clear justification. Banking services should provide value and fairness, not constant unexpected costs. At this stage, my account is significantly in the negative — not due to my own doing, but as a result of these ongoing charges by the bank. It’s becoming increasingly difficult to justify remaining with a bank that prioritizes profit over customer trust. I am now seriously considering closing my account by the end of this week and, based on this experience, I would not recommend this bank to others.

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Replies (1)
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Elrese L's update06 May 2026, 15:35
Reviewer Update
And then the fees can not even be clarified apparently for 4 unpaid debit orders which i have 6 of and only 1 was unsuccessful. I will probably wait for weeks before this is properly attended of have to call myself and get to speak to AI system cause you dont believe in employing people