tT
tiffybes T

1 reviews | Active since Oct 2016

25 Oct 2016, 10:30

Will you be paying my salary?? Dusgusted client

<p>I opened an account online as i was very unhappy with my previous bank. Then i went into the fnb branch twise and no one ever told me that i had to hand in a proof of residence which i would have gladly done if i had known. My salary was paid in on the 21st of October and they have blocked it and when i called numerous times they just told me to wait, i mean how long could i wait i have to use that money to get to work. Then i found out about the proof of residence and gave everything in and they said they unblocked the account and i should receive my money the following day and im still waiting!!!! I wonder if i dont get to work if fnb will be paying my salary????</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2016, 13:40
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)