PC
Pieter C

1 reviews | Active since Feb 2010

24 Oct 2016, 10:05

Will we ever hear from FNB on a complaint ??

<p>I wrote a complaint on 12 October and even got a ref. and that is where it ended!!!</p> <p>The reference number is ********** .</p> <p>Regards<br /> Complaints Resolution <br /> Melinda Duvenhage<br /> Email address: ********** /> Tel number: ********** (option one)</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2016, 15:12
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently. As per the notes on the previous complaint contact was establised with you regarding the matter.

Your reference ***.

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)