will respond within one business day!?!?!

<p>I have sent 5 queries, and received confirmation emails that I will receive a response within one business day.</p> <p> </p> <p>To date, I have received no reply from the "team of bankers" </p> <p> </p> <p>Dates and times I have received confirmation emails:</p> <p>- Thank you for your message received on 2016-07-08 at 14:08:33.</p> <p>- Thank you for your message received on 2016-07-08 at 14:06:16</p> <p>- Thank you for your message received on 2016-07-01 at 12:00:49.</p> <p>- Thank you for your message received on 2016-06-27 at 13:34:50.</p> <p>- Thank you for your message received on 2016-06-24 at 10:06:43.</p> <p> </p> <p>What is happening? Should I rather move banks as you do not adhere to your promises? </p> <p> </p>