1 reviews | Active since May 2009
Will never buy from the ebucks store again!!
<p>This is the second time i buy a product from the ebucks store and they have no idea whats going on. The first time i bought a product they had no idea where the product was or give any feedback when i will receive the product.</p> <p> </p> <p>I eventually got the product before the ebucks store could even tell me where the this product is, how do you run a business like that!!! After complaining to a manager i thought ill order again maybe they fixed the way they work... Guess what nothing!!!! i phoned yesterday again to find out what is happening with my order as its been a week since i oredered and still no feedback. I was told by the agent he will check and get back to me yesterday afternoon. Guess what he didnt!!! YOU ARE ABSOLUTELY USELESS!!! and i will never use your store again. I will also raise this complaint with FNB becuase im not getting rewarded with eBucks im getting punished!!!</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
I was assisted by Decklyn and all i can say is wow!!! He even phoned me from his cell to update me and just to check if everything is in order after business hours, that i what I call service!
@Decklyn, thank you so much for going above and behond to ensure i get my delivery!!!
I was assisted by Decklyn and all i can say is wow!!! He even phoned me from his cell to update me and just to check if everything is in order after business hours, that i what I call service!
@Decklyn, thank you so much for going above and behond to ensure i get my delivery!!!
