DR
Daphney R

1 reviews | Active since Aug 2016

27 Oct 2016, 23:06

Will i ever get my card with

<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 9.856px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Good day</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 9.856px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I app**** for a credit card online and was approved 2 weeks a go and got an sms that my card will be delivered on the 21 oct 2016 and card was never delivered and no communication or what so ever,called mr delivery to find out everyday for the past 4 days and all the agents advised the card will be delivered same day all the days i called. How does this mr d operate? How do they offer such a bad service for fnb clients. Ref ********** 8</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Oct 2016, 11:29
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)