DN
Desiree N
1 reviews | Active since Jun 2013
10 Dec 2015, 15:02
wiating to have account opened since 23/10/2015
Good day <br> <br> I have nothing but pathetic service from All depts in FNB. From 23/10 i have being waiting to have my business account opened. the email sent t o state i must call them has incorrect number thta doest work and the call centre agent Nosi, service was disgusting. It seemed like i was being such a burden to have called to do business with you. Guess you dont need the money as your staff dont care about service. The level of incompetenece is sad. They send me sms to say my cell number incorrect however the sms they send is to the correct cell number? how that makes sense i dont know.<br> *** [REF:***]
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
10 Dec 2015, 15:14Hello desiree16,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830997.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830997.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Dec 2015, 15:14
Official
Hello desiree16,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830997.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830997.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
