zM
zama M

1 reviews | Active since May 2013

15 Apr 2015, 14:46

Why would FNB do business with such incomptence

I ordered a card, 2 weeks ago,I informed the person i spoke to that the only proof or residence i have is an insurance policy as i have recently moved t. i was told that the courier would contact me to arrange delivery &amp

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Apr 2015, 14:55
Official
Hello Zamathiyane,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 667159.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)