WF
Winifred F
1 reviews | Active since Mar 2009
07 Sept 2015, 15:48
Why was my debit order not reversed
On the 28th I reversed a debit order of 264 from assupol and got an sms confirming that the debit order was it was stopped.. I now check my bank statement and nothting is done so I contact the call centre but got cut while speaking to Matshediso. I have paid for 2 Funeral covers and the Assupol one had to be stopped . <br> Can I please have the money credited to my account
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FNB (First National Bank)'s replyOfficial
07 Sept 2015, 15:58Hello keavan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 756133.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 756133.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Sept 2015, 15:58
Official
Hello keavan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 756133.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 756133.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)