DP
Duwayne P

1 reviews | Active since Jul 2014

04 Nov 2015, 18:41

why the delay, its inhouse

Im getting highly irritable with the debit date of my credit card payment. All my debits are set for the 1st of each month, depending on if its a workday i dont mind it going off the next day. Its bad enough i have to wait roughly a week from payday for all my debits to go off but iv noticed that my credit card goes off an average of 2-3 days later. Its not like its from one bank to a different one. Its the same bank. If i wanted ****ty service i would have stayed with standard bank.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Nov 2015, 09:05
Official
Hello SavageSouth,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 805787.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)