DB
Didier B
1 reviews | Active since Dec 2010
24 Aug 2015, 15:58
Why start now with bad service
I have been a customer with FNB since 2006 and been happy with their service most of the time. I have purchased cars, houses, bikes, you name it through them and never missed a payment. However, i have taken out law on call and have had the need to use their service. I first was told to send documents through which I did, then i have heard nothing for over a week and time spent holding on the phone is over 20min!! Before i put down!!! ***! What am I paying you for!!!????
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FNB (First National Bank)'s replyOfficial
24 Aug 2015, 16:19Hello didz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 746425.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 746425.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
FNB (First National Bank)'s reply24 Aug 2015, 16:19
Official
Hello didz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 746425.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 746425.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***