MM
Mark M
1 reviews | Active since Feb 2016
04 Apr 2016, 13:07
why so difficult to close overdraft?!
i am struggling to close my cheque account overdraft, I can only reduce it to a limit of R1 on online banking, phoned the call centre on *** but to no avail, they kept me hanging for dear life, can someone pleeeaaassse assist?
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Apr 2016, 13:27Hello MMORTIMER,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 899074.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 899074.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Apr 2016, 13:27
Official
Hello MMORTIMER,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 899074.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 899074.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)