WHY SHOULD I CONTINUE BANKING WITH FNB?

Your slogan is "FNB, How can we help you".

I have been a customer of fnb since 2008. During this period, fnb has NEVER EVER helped me, not even once!!!

Instead, Absa whom I have never banked with, have bought me 3 cars and a house! Fnb has always declined to help me. Obviously, I am of no value to fnb. I can BOLDLY say that fnb's slogan of "how can we help you" is a LIE!!!! Fnb doesn't help and doesn't listen to their customers.

Then there are also the poorly drafted bank statements which one never gets a clear answer when querying the transactions. The misleading information about the available balance which later turns out to be misrepresented. The latest that I have experienced being the transaction which you process whenever you feel like it and not according to instruction.

Why am I still banking with fnb?