WHY RETURNING MY DEBIT ORDER???

Item: FNB (First National Bank)
Rating: 2
Author: Charles K

What is wrong with you, you provided me with a facility to allow my debit orders to go through even if no funds are available provided I pay a admin fee/penalty. Never ever I let you down!!!! Why now suddenly, you are really not worth a bank. I always loyal and as soon as possible settle my minus account in order to have a good name. Why you playing politic with me, is it because I am white???

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Replies (1)

FNB (First National Bank)'s replyOfficial

01 Mar 2016, 16:54

Hello Charles Kinnear,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 880364.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply01 Mar 2016, 16:54

Official