Why not to be a Private Banking Client.

<p>My FNB Private Clients Credit Card needs replacement since August this year, I have tried on numerous occasions to get assistance from my private banker and as before I simply get no response. I resorted to going to a branch last week, simply to get dismissed as they cannot assist a private client as was the answer from the credit card department. Calling the private client's suite, I waited 18 minutes for the call to be answered, to simply get another push back for not being able to assist me. 5 months later, I have still not received any assistance or resolution. If this is the way private clients are being treated, I will be forced to change all my accounts, houses and cars included to a competor where I will receive the service I expect. </p>