NT
Nina-Lize Theunissen

1 reviews | Active since Dec 2010

13 Aug 2015, 08:04

Why no ebucks any longer?

I have been informed that I will not be earning ebucks on my FNB credit card any longer, but will instead get free airtime. I can, however, earn ebucks if I upgrade to a more expensive credit card.<br> <br> Airtime is really of no use to me, as I have a contract on my cellphone. I have tried to dial into the number given to \claim"my free airtime without success. I have tried to transfer the free airtime to somebody with a pre-paid cell to no avail.<br> <br> I would really prefer to get ebucks"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Aug 2015, 08:34
Official
Hello Moeg,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 739814.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)