1 reviews | Active since May 2016

16 Aug 2017, 18:15

Why no answers or response ???

I posted a complaint relating to shocking customer service at FNB in the Cresta Centre. I have had two responses saying that the case has been sent to the relevant department, yet still I have no apology from the person concerned.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2017, 11:32
Official

Good Day,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards

Hello Peter Complaints Team

*** (option one)

's update28 Sept 2017, 19:11
Reviewer Update
I am still awaiting a response from FNB !!!!!!!!!!!!!!!!!!!