ML
Megan L

1 reviews | Active since Jul 2011

04 Jul 2018, 11:40

Why must I pay to collect my card from my branch??

Why do I now have to pay R100 to get my card delivered to my branch but couriering to my physical address is free? This makes no sense and is an absolute *******.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2018, 12:06
Official

Good Day Megan .

Thank you for bringing this matter to our attention.

We acknowledge your complaint.

It has been routed to FNB Premier to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***