Why join FNB for eBucks?

Item: FNB (First National Bank)
Rating: 2
Author: Amy J

I went over to FNB at the beginning of November 2015. To date I have still not received my Ebucks card. I have lost out on points shopping at partners who give points with a card swipe. I think this is highly unfair. Why should I be penalised for your lack of organisation. I am also still waiting for a reply to my email regarding just this. I thought FNB was the best. Obviously I am mistaken.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

08 Jan 2016, 10:14

Hello AmyJonker,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 844776.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply08 Jan 2016, 10:14

Official