MG
Machiel G

1 reviews | Active since Jun 2024

04 Mar 2026, 11:38

why is so difficult to get a paid up letter?

requested paid up letter from FNB's debt review email box( ***) on 18 February. To date, not a single reply and no assistance. This after i tried other avenues such as secure chat, where i was advised they cannot assist me, what is the purpose of secure chat then?

0
Replies (1)
MG
Machiel G's update04 Mar 2026, 13:12
Reviewer Update
good day

Thank you for the reply. i have multiple complaint reference numbers, this does not assist me in any way. i need my letters by COB today so i can get my clearance, which takes time in itself. i am willing to wait till COB today, else i will have to consider other routes to get assistance.

Regards
Machiel