1 reviews | Active since Aug 2017
WHY IS OUR INTEREST LOWER
<p>Last month we received interest for X amount, this month with no withdrawls and a higher balance than last month the interest we received on our account was less?? How does that work? But FNB was very quick to take interest off our cheque account when they realised that the amount they first debited our account with was incorrect they took off a whole R0.04 cents but they are not quick to give us the correct interest.</p>
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
I have logged a formal complaint and have routed it to the relevant department for investigation and resolution.
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Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
I have logged a formal complaint and have routed it to the relevant department for investigation and resolution.
Your complaint reference number is ***.
I have requested that they provide you with feedback.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)