WHY IS MY ACCOUNT SUSPENDED

Item: FNB (First National Bank)
Rating: 2
Author: Pamela C

I got a email my credit card is SUSPENDED. THIS DEBIT ORDER WAS ONLY SUPPOSE TO GO OFF ON THE 1ST AND IT WENT OFF ON THE 29TH, MY SALARY WASNT IN YET THEREFORE IT BOUNCED. FNB CHARGED A PENALTY - FINE. TODAY I GET A MAIL MY CARD IS SUSPENDED BUT THEN THE MONEY GOES OFF MY ACCOUNT? EXACTLY WHY WAS MY ACCOUNT SUSPENDED ????>?> HANDED OVER FOR WHAT??? SORT THIS OUT!!!!!!

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Replies (1)

FNB (First National Bank)'s replyOfficial

03 Mar 2016, 09:57

Hello pamelarosede,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 881380.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply03 Mar 2016, 09:57

Official