1 reviews | Active since Oct 2018
Why fnb why reap us off like this . calling a call center costs money, ontop of that they don't answer. On top of that they allow their customers to commit ***** paying and cancelling causing pain, having access to our monies blocked. They do all this cau
Fnb really. I have been on hold for an hour costing me money I do not have. Ontop of that. They blocked my money on ewallet and I can't access it. Its frustrating how they just block ewallet without confirmation if its true or not. Fnb and their clients are ******** people of their money. They allow people to call and cancel payments cause they benefit the R50 . now I'm stuck. No airtime to call. I can't access my money. They don't answer calls
Good Day Cassandra shobgwe ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Cassandra shobgwe ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
