1 reviews | Active since Feb 2017

04 May 2018, 08:28

WHY DOES FNB KEEP *****ING FROM ME????

Unauthorized debit orders for consecutive days and I spoke two people this morning and one of them being Lerato who promised to put me through to whoever that can help me but each time the phone cuts off!! FNB finally tops my list of the biggest regrets of my entire life. Why am I being debited by FNB self daily??? reversing and blocking debit orders will be at my expense also. Why is FNB *****ing from me????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2018, 09:17
Official

Good day le-honey-da-silver,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)