Why do you move my WESBANK compliment?

I wrote a review yesterday about Wesbank. You moved it to Wesbank Hellopeter which is a "do not respond" page. I really do think that your agent that received the compliment should actually receive it and be able to see it. It is actually also not good CS when Wesbank does not even have a subscription on hellopeter. It kinda says "we do not care".

Some of your employees work extremely hard and a compliment every now and then will ensure that they keep doing the best they can. I have to say, sending that lady the link to the compliment and knowing that it is now not reflecting makes an ass out of me too.

I really think Wesbank should spend a couple of Rands and get the hellopeter CSRM up and running, or someone else might claim it and do what they want.