Why do YOU bank with them?

Why am I still banking with you?

Is it because your branches are nice (upgrades paid for with my money and yours btw).

What I've received so far: Absurd interest rates. Unsafe banking facilities. Poor customer service. Pathetic service by "Premier banking team".

I honestly think it's just because I'm too busy to go through the hassles of changing banks.

I don't believe for one second that the quality of service provided by you will change for the better anytime soon. I am however, hopeful that another competitor will join the banking industry in South-Africa and force you to pull your socks up, but this is very unlikely to happen soon.

So, your customers will keep paying for your poor service and products. This post won't change the way things are. I just want you to know that you are sh it.

Thanks for nothing.