ZJ
Ziyad J

1 reviews | Active since Mar 2009

21 Nov 2016, 11:28

Why do Premier Staff ignore emails

<p>This is a constant issue that I am having</p> <p> </p> <p>I need to follow up and then use RBJacobs and hellopeter</p> <p> </p> <p>I've recently been having a lot of issues with Vuyo Maphanga.</p> <p> </p> <p>He is clearly going out of his way to ignore my query.</p> <p> </p> <p>I send reminders upon reminders for resolution yet I get nothing.</p> <p> </p> <p>Not even an acknowledgement that my mail has been received.</p> <p> </p> <p>Disgraceful!</p> <p> </p> <p>I need someone senior to contact to explain Vuyo's poor conduct and why he ignores my emails</p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Nov 2016, 12:23
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)