SM
Simangele M
1 reviews | Active since Aug 2019
24 Sept 2019, 12:28
Why did you block my account
A lady deposited funds into my accounts because of a mistake she did... Fnb reversed and blocked my account without informing me and without a clear reason I have wrote to them twice and still they haven't called me
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
25 Sept 2019, 09:26Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply25 Sept 2019, 09:26
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
***
SM
Simangele M's updateReviewer Update
26 Sept 2019, 10:13I still have not received a phone call from FNB i Just keep receiving messages about the reference number
SM
Simangele M's update26 Sept 2019, 10:13
Reviewer Update
I still have not received a phone call from FNB i Just keep receiving messages about the reference number