1 reviews | Active since May 2017
Why cant I access my business account?
Should I be worries that for the past few days I have been having endless problems trying to access my funds? I have phones a few times and I received different excuses but apparently there is a problem nationally with FNB banking aps? I cannot use my app they tell me use my browser, now my browser tells me FNB service unavailable? Im really concerned here? I went to my branch and strand and their one department I have been going to for years has suddenly shut down? I do business banking and private banking by FNB what is going on is my finances safe? For the past year it has become harder and harder banking through FNB. Why cant I access my accounts??? Whats going on? Wheres my money?
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)