GP
George P
1 reviews | Active since Jun 2014
25 Sept 2015, 09:50
Why can't I change my debit order date?
just got off of the phone with one of your consultants and I am not happy at all! I would like to change my debit order date from the 25th to the 1st of each month. I then get told that my house would go off on the 25th of October and the 1st of November! Are you serious over R10k in less than a week, I mean who has that kind of money???<br> Seriously disappointed in the service what a let down!!!
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FNB (First National Bank)'s replyOfficial
25 Sept 2015, 11:31Hello George.Prinsloo1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 766358.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 766358.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Sept 2015, 11:31
Official
Hello George.Prinsloo1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 766358.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 766358.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)