1 reviews | Active since Oct 2011
WHY CAN I NOT WITHDRAW THE AMOUNT I WANT
WHEN THIS ACCOUNT WAS OPENED MY LIMIT WAS SET AT R3000, I HAVE BEEN TO SUNWARD/BENONI SEVERAL TIMES TO INCREASE MY LIMIT TO R5000, WHICH WAS DONE BUT WHEN I GET TO ATM I CAN ONLY WITHDRAW UP TO R3000, I DID THIS INCREASE MYSELF ALSO ONLINE, I KEPT GOING BACK TO UR BRANCHES AND THEY KEEP TELLIN ME IVE R5000 LIMIT, ON THURS I WENT TO SUNWARD PARK AND I WAS TOLD AN APPALING STORY!!!!! THAT YOUR MACHINES LIMITS WOTHDRAWALS TO R3000, WHAT NONSENSE IS THIS?SO Y DO WE INCREASE OUR LIMITS THEN IF WE CANT GET WHAT WE WANT????I NEED AN EXPLANATION TO THIS, THEY SAY IF I NEED MORE THAN R3000 I MUST MAKE TWO WITHDRWALS AT THE ATM COX I CANT WITHDRW MORE THAN R3000 THE SAMETIME, Y WOULD I HAVE TO DO MORE THAN 1 TRANSACTION?SO U CAN BILL ME AND MAKE MONEY OUT OF ME????I WANT TO WITHDRAW ALL MJY DAILY L
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 695130.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 695130.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
