HG
Heidi G
1 reviews | Active since Apr 2011
04 Feb 2015, 13:44
WHY BOTHER HAVING STAFF
Did you know you are supposed to collect a ticket with a number on arrival? Nope, me neither, not a body on duty to assist the branch that has \customers"over flowing from it! I get a ticket and wait"
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Feb 2015, 14:03Hello HGSA,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 617733.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 617733.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
FNB (First National Bank)'s reply04 Feb 2015, 14:03
Official
Hello HGSA,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 617733.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 617733.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One