GN
Grant N
1 reviews | Active since Nov 2017
23 Nov 2018, 16:10
why bother
App**** for a Credit Limit increase with FNB on Monday 19.11.2018 sent through the document the pre agreement. Today is Friday and still nothing.
Was told yesterday to wait 24 hours by Ntomnifuthi Goge so i follow up today and get told to wait another 24 hours and that a escalation has been done and that they will call me guess what no call
Really FNB??? I left you guys before because of this i want this matter resolved immediately and i will not wait a minute longer my company uses FNB and i am not scared to inform my colleagues and friends and family to sway away from you people and you guys can lose more and more business due to lack of ownership when it comes to doing your jobs correctly the first time.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
26 Nov 2018, 13:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply26 Nov 2018, 13:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
GN
Grant N's updateReviewer Update
27 Nov 2018, 08:49All things said i still have not recieved it and i get told by one person that it has been loaded and it has not the other person tells me its with validation i am posting this to social media and will go as far as newspapers and even further if i have too thank you FNB for treating me the client like i am nothing!!!!!!!!!!
GN
Grant N's update27 Nov 2018, 08:49
Reviewer Update
All things said i still have not recieved it and i get told by one person that it has been loaded and it has not the other person tells me its with validation i am posting this to social media and will go as far as newspapers and even further if i have too thank you FNB for treating me the client like i am nothing!!!!!!!!!!