Why aren't you helping FNB?

I am utterly disappointed with the service I have received from FNB. I have been a loyal business account owner for more than 10 year and currently have 3 active business accounts. My issue is with my overdrafts for my accounts. We are in the beauty industry and were mandated to close for 3 months under level one and 2 of the government lockdown. In that time I had no money going into the account as we were not operational. I opened a second account in the same legal entity to be able to receive UIF TERS funds for my staff. After months and months of negotiating, begging and pleading with the lawyers that were assigned to my case they have now summonsed me to for 2 of the businesses and got a judgment against myself and the business even though I am making monthly payments to the overdraft accounts. I have made a commitment to paying what I can monthly and have stayed with the bank to prove my loyalty. Even though I still have healthy business bank accounts with them they refuse to help me. I fought very hard to keep these businesses open through the HARDEST year we have ever ever had as I have many employees that depend on me to earn a living. I have had to get legal assistance with this matter, which is putting further financial strain on us. The only reason I am in this position is because of the COVID restrictions, had I not had to close for 3 months I would never ever be in this position. I only hear complaints about FNB, repossessing houses and seeking judgments against their clients. It is utterly shameful that a corporate giant is bringing small businesses and individuals to their knees.