1 reviews | Active since Oct 2011
WHY ARE YOU GIVING MY CHEQUE CARD TO A COURIER???
<p>STOP GIVING MY CARD TO A COURIER, I HAVE ALWAYS TOLD YOU I WANT TO COLLECT MY CARDS MYSELF AT A BRANCH!!! LAST WEEK YOU TEXTE THAT A OURIER HAS MY CARD AND UP TO TODAY THAT COURIER HAS NOT CALLED. SEND MY CARD TO FNB MALL@CARNIVAL I WILL COLLECT IT THERE....DO NOT SEND MY CARDS TO COURIERS PLEASE, HOW MANY TIMES MUST I ASK THIS..YOU MUST CALL ME AND ASK ME WHICH BRANCH I WANT TO COLLECT MY CARDS, DO NOT DECIDE FOR ME THAT I NEED A COURIER MUST DELIVER TO ME,,I HAVE NO TIME TO SIT IN ONE PLACE WAITING FOR A COURIR.....MY CARD EXPIRES THE 17/04 AND I WANT MY CARD AT MALL@CARNIVAL ASAP....FLAG MY ACCOUNT.. NO COURIERS FOR ME..I WANT TO COLLECT MYSELF</p>
Good day Ms. smatsatsa123
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. smatsatsa123
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***