NM
Nicole M

1 reviews | Active since Mar 2018

18 Mar 2018, 21:51

Why am in "excess". Please explain.

I hope someone can help. I just got a message from FNB to tell me my account is in excess, and need to fix immediately or my account will be dishonoured. ***! I have never in my life add an overdraft. I have less funds before on my account. What am I meant to do now? I get paid in 5 days.

Am I just meant to leave this or what?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Mar 2018, 10:40
Official

Good Day ***,

Thank you for your posting,

Kindly be advised that this is just a warning for you take take pre-cautions of managing your account. The SMS was sent so should you have any pending transactions on your as retailer's bank at a later stage preventing your account from a negative, We have escalated this matter to the contact centre who will provide you with more clarity.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***