WHY AM I WATING - STILL WAITING ???

Item: FNB (First National Bank)
Rating: 2
Author: RAY L

Have now been waiting for over a month for FNB to respond back to me on an issue. They are spending millions of Rands on advertising to get more customers to join FNB but they cannot even look after their existing customers. Don't hold your breath waiting on customer service.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

10 Mar 2016, 16:19

Hello RayLaing,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 886273.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply10 Mar 2016, 16:19

Official