1 reviews | Active since Mar 2009
Why am I still an FNB customer???
<p>FNB has so many rules on their rewards program. I went to the slow lounge which is one of the benifits I actually find useful. Then I was hit with R1000 on the card! So now they are charging for slow lounge. Why do I still have this card. FNB always has excuses. Anyway, I will be closing the account, already cut up the card and cant wait not to be an FNB customer ever again!!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Still no feedback on this complaint
Still no feedback on this complaint